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4.8/5
Independent Feedback based on 1593 verified reviews.
Communication was very clear and regular.
Thank you for the 4* review you have awarded us, We are always looking to improve our service and welcome any feedback that helps grow even more positively. We wish you many happy miles in your MG4
Easy process, team available on email and phone to discuss progress and answer questions as they came up.
Thank you so much for your 5* review, we are delighted that you were happy with our service and wish you many happy miles in your new ID.7! Best wishes, Jasmine
Fantastic company
Service was brilliant from start to finish. Special thanks to Courtney for answering all of my questions and keeping me updated through the process.
Hi Michael, thank you so much for your kind review. It was a pleasure to assist you and if we can help with anything in the future, please do get in touch and we'll be happy to help! All the best, Courtney
Great Service
Very friendly and efficient. Returned calls when promised and were able to answer any queries.
Thank you so much for leaving this great review Allan, I'm so pleased you had a good experience with. If you need us for anything in the future, please do get in touch. All the best, Lauren.
Exactly what was needed!
Great support throughout the process. Good pricing and a friendly team to help a novice at leasing through his first agreement. Thank you!
Thank you for taking the time to leave this feedback Neil, we really appreciate it and are glad you had a good experience with us. If you need anything from us in the future, please do let us know. Best wishes, Lauren.
Duplication
The people at Carparison were very helpful and friendly. However there did seem to be a lot of duplication when it came to the process of signing documents and proof of identity. Appreciate that part of this was the finance aspect of the process but it was very frustrating. We are pretty familiar with technology but would have proved very difficult for people who are not.
HI, Thank you for your honest review and 4*, we welcome all feedback. We can appreciate sometimes it may feel like lots of duplication, we have looked through your order and can see that on this occasion the lender requested "wet" sign documents. All our lenders & partners have our customers data and fraud protection at the very forefront of all they do, this can mean sometimes re-sending some documents for clearer pictures or slightly different detail than that sent originally. With ever advancing technology it isn't easy for all and we would be sure one of friendly and professional Customer Experience team should be able to guide you through your journey and get you in to your new car with ease should it be necessary.
A great price
The price was really good and the people were very engaging and friendly. There was a bewildering amount of paperwork to e-sign, most of which arrived in close succession making it difficult to track what had been signed... seemingly far more than with previous vehicles we've leased, but I appreciate that legislative requirements have changed and it was very comprehensive and thorough. Unfortunately, the vehicle arrived dirty, not just from the delivery journey but from storage at the dealership...the lovely delivery driver was apologetic, it wasn't a big issue and not the leasing company's fault - and it's certainly a lot more grubby now - but it would have been nice if the shiny new thing arrived shiny.
Thank you so much for your 5* review, Nicola! We aim to make the process as easy as possible, so thank you for providing your feedback. We will review this to aim to make our process easier in the future. We hope that you're enjoying your new Volkswagen Id.7! Best wishes, Jasmine
Great communication
Great communication throughout
Good Morning Claire - thank you for leaving this great 5* review! I hope you're enjoying the new car. Best wishes, Lauren.
Slightly Disappointed
Very good on the whole except for the fact that the car I originally ordered was not the one I received. Obviously not Carparison's fault but disappointing all the same. GTX ordered for delivery in early March then told not available until late April or May then told there would be a price rise? I had signed a contract and agreed a price, I thought? Anyway the car I have is fantastic and it is less per month than the GTX.
Hi Liam, Thank you for leaving your review and awarding us 4 *, We are sorry that you had to change your order from your original wishlist Volkswagen ID7 GTX but are delighted to see that you are happy with your Volkswagen ID7 Match Pro, We will always strive to secure your chosen vehicle first time, unfortunately lead times do change on factory order vehicles and this is out of our control but can see from your review that you appreciate that :-) We wish you many happy miles of memories
Smooth, Easy, and a Great Deal!
Had a great experience with Carparison! They offered me a fantastic leasing deal for my VW ID.7, and the whole process was smooth and hassle-free. The team was super helpful, kept me updated at every step, and made everything really easy. Car arrived exactly as promised, and I couldn’t be happier. Highly recommend if you're looking for a stress-free way to lease your next car!
Hi Michal, thank you for your kind review. Providing excellent customer service is at the heart of our business, and I’m so pleased that you found this to be the case. We are so pleased you're enjoying your car and we look forward to helping you in the future! All the best, Courtney
Hassle free way to lease a car
Easy car leasing process with Carparison, communication from the team throughout the process
Good afternoon Ben, thank you so much for the 5* review. We aim to make the process as easy as possible, so we're delighted that you found this to be the case! Wishing you many happy miles in your new vehicle Best wishes, Jasmine
Mini Lease
Communication excellent and all went smoothly
Hi Ian, thank you so much for the 5* review! We are so happy that you are happy, and we hope to work with you again in future. All the Best, Courtney
simple
simple, easy to use & good communication
Hi Emma, thank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. Many thanks, Courtney
All staff friendly helpful and efficient. Most queries answered very quickly.
Thank you so much for your kind 5* review, we are delighted that you are happy with our service and hope that you continue to enjoy your new vehicle! Best wishes, Jasmine
New Volvo V60
Excellent service, very efficient and trustworthy company. After a huge disappointment with another leasing company who did not delivered the car I ordered by the agreed date, I was very happy with the prompt process of getting this car. The people I spoke with were very helpful and knowledgeable. The car was delivered at the pre-agreed date and time by a highly professional representative of the dealership.
Thank you so much for your 5* review, we are delighted that you were happy with our service and that we could make your experience a positive one after being let down elsewhere. I hope you continue to enjoy your new vehicle! All the best, Jasmine
Kona Electric
Excellent customer care , e-mails received with all info as required
Thank you very much for your kind review, we are delighted that you are happy with our service and we hope that you enjoy your new vehicle! Kind regards, Jasmine
Excellent
Excellent service and professionalism. Would recommend
Thank you so much for your kind 5* review, we are so pleased that you were happy with our service and we hope that you're happy with your new vehicle! Best wishes, Jasmine
It worked! Simple, no fuss or hard sell and speedy customer response. Excellent clear communication and the car is good too!
We’re so pleased that everything went smoothly for you! Thank you for taking the time to share your feedback and we wish you the very best with your new car. If you need anything in the future, please do let us know. Best wishes, Lauren.
Big thanks
The Carparison service was excellent and I would recommend any one interested in acquiring a vehicle to seriously look at this company.I would also like to offer my special thanks to the ladies who guided me through the process with great patience and commitment very
Thank you so much for this glowing review! I'm so glad that you are happy with our service and I know that the rest of the team will be delighted to hear your feedback. We wish you all the best in your new vehicle! Best wishes, Jasmine
Highly recommend the team at Carparison
From my initial phone call enquiring about a new car, through to delivery, the service from the team at Carparison has been second to none.
Thank you so much for leaving such a lovely review, this is great to hear especially after the drama with delivery! We really appreciate your understanding around this, and are so pleased that you've had a good experience with us. All the best, Lauren.