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Reviews

4.8/5

Independent Feedback based on 1595 verified reviews.

Feefo Platinum Service
Trusted Customer - 30th October 2024 - Order for VOLKSWAGEN ID.7 HATCHBACK 210kW Match Pro 77kWh 5dr Auto

Lowest price, professional service, quick delivery.

Best price on the internet by far. Smooth slick process from start to delivery. I will use them again.

Lauren, Vanparison 30th October 2024

Hi Martin - what a lovely review! We really do appreciate you taking the time to leave this feedback, it's great to hear that we've delivered in all these aspects. I hope the car is treating you well, however if you do need anything throughout your lease, please do check in and we'll be happy to help. Happy driving! Best wishes, Lauren.


Trusted Customer - 29th October 2024 - Order for VOLKSWAGEN ID.7 HATCHBACK 210kW Match Pro 77kWh 5dr Auto

VW ID7

EXCELLENT staff i leased the VWID7 completing the entire transaction remotely whilst out of UK with Ben as my agent. Guided through the transaction very professionally by Ben and every other member of staff I dealt with. Contact very quick a company that actually picks up the phone. Will certainly recommend to anyone. This was my first contact with Carparison and will be using them again Mike

Courtney, Vanparison 30th October 2024

Hi Michael, thank you for your kind words. Providing excellent customer service is at the heart of our business, and I’m so pleased that you found this to be the case. If we can help with anything in the future, please do get in touch. Wishing you many happy miles in your new car! All the best, Courtney


Trusted Customer - 26th October 2024 - Order for VOLKSWAGEN ID.7 HATCHBACK 210kW Match Pro 77kWh 5dr Auto

All very smooth

Lauren, Vanparison 28th October 2024

Thank you for taking the time to leave this 5* review - we really appreciate it! If you need anything in the future, please let us know. Best wishes, Lauren.


Trusted Customer - 26th October 2024 - Order for MG MOTOR UK MG4 HATCHBACK 150kW Trophy EV Long Range 64kWh 5dr Auto

Friendly and personal service was not compromised even when busy.

Carparison managed the process with efficiency and in a personal and friendly manner. I would recommend them highly.

Lauren, Vanparison 28th October 2024

Hi Graham, thank you for leaving this excellent review! It's great to hear that our customer service shone through and we really appreciate you taking the time to leave this feedback. I hope you had a lovely weekend with your new car and got some nice drives in with the sunny weather! All the best, Lauren.


Trusted Customer - 26th October 2024 - Order for VOLKSWAGEN ID.7 TOURER 210kW Match Pro 77kWh 5dr Auto

Professional painless & friendly

Very friendly efficient and professional service. Recommended

Courtney, Vanparison 28th October 2024

We’re so pleased that everything went smoothly for you! Thank you for taking the time to share your feedback and we wish you the very best with your new car. Best Wishes, Courtney


Trusted Customer - 25th October 2024 - Order for VOLVO XC40 ELECTRIC ESTATE 175kW Recharge Plus 69kWh 5dr Auto

Great overall experience

The service I have received throughout has been great, no question was unanswered, it has been without any complication just an overall fab experience.

Courtney, Vanparison 28th October 2024

Thank you for your kind words. Providing excellent customer service is at the heart of our business, and I’m so pleased that you found this to be the case. Wishing you many happy miles in your new car! All the best, Courtney


Trusted Customer - 25th October 2024 - Order for VOLKSWAGEN ID.7 TOURER 210kW Match Pro 77kWh 5dr Auto

first class efficient service at an amazing price

From the start of the inquiry process to the delivery of the vehicle has been outstanding. Great communication, clear and concise explanations, with guides on what to do. highly recommend this company for car leasing.

Lauren, Vanparison 25th October 2024

Hi Brett, thank you for taking the time to leave this excellent review, I'm so glad you're pleased with our service as it's something we work really hard to deliver on. I hope the car is treating you well - if you need anything in the future, please do let us know. Best wishes, Lauren.


Trusted Customer - 24th October 2024 - Order for VOLKSWAGEN ID.7 HATCHBACK 210kW Match Pro 77kWh 5dr Auto

A very professional team

Very supportive quickly answered all my queries .

Jasmine, Vanparison 29th October 2024

Thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! Best wishes, Jasmine


Trusted Customer - 24th October 2024 - Order for VOLKSWAGEN ID.5 COUPE 150kW Style Pro Performance 77kWh 5dr Auto

Communication poor at times

Yes. Would use again

Charlotte, Vanparison 6th November 2024

Thank you for taking the time to leave your feedback, and for a lovely four stars. We are, however, sorry that you felt communication was lacking. If you are willing to provide any further detail, we will review this with interest so we can improve for next time around. Please send your thoughts through to us at [email protected]. Our whole team wish you many happy miles in your new ID.5 and thanks again for sharing your experience. Best wishes, Charlotte


Trusted Customer - 24th October 2024 - Order for VOLKSWAGEN ID.7 HATCHBACK 210kW Match Pro 77kWh 5dr Auto

5* Service

Awesome Service not much else I can say just AWESOME

Jasmine, Vanparison 29th October 2024

Hi Robert, we’re so pleased that everything went smoothly for you! Thank you for taking the time to share your feedback and we wish you the very best with your new car. Best regards, Jasmine


Trusted Customer - 23rd October 2024 - Order for NISSAN ARIYA ELECTRIC HATCHBACK 225kW Advance 87kWh 22kWCh 5dr e-4ORCE Auto [Sky]

Fabulous communication, speed and overall tone of comms was great. Listened to my needs and delivered a great quote and ultimately vehicle.

Courtney, Vanparison 28th October 2024

Thank you for your lovely feedback. We're glad you enjoyed the service and felt we communicated well. We hope that the car is treating you well! All the best, Courtney


Trusted Customer - 23rd October 2024 - Order for VOLKSWAGEN ID.7 TOURER 210kW Match Pro 77kWh 5dr Auto

Good customer service and great deals

Quick email replies

Jasmine, Vanparison 29th October 2024

Thank you for taking the time to share your feedback, we really do appreciate it. Enjoy your new car! Best wishes, Jasmine


Trusted Customer - 22nd October 2024 - Order for NISSAN ARIYA ELECTRIC HATCHBACK 225kW Advance 87kWh 22kWCh 5dr e-4ORCE Auto [Sky]

Easy and rewarding.

Very Simple, with friendly team members who helped at every stage.

Jasmine, Vanparison 29th October 2024

Thank you so much for this glowing review. We are really glad you are pleased with our service, and wish you all the best! Kind Regards, Jasmine


Trusted Customer - 22nd October 2024 - Order for VOLKSWAGEN ID.7 TOURER 210kW Match Pro 77kWh 5dr Auto

Swift follow up, accurate information with no hidden surprises. Would have liked a little earlier final confirmation of delivery and what to expect. This came through early evening on the night before delivery and I could easily have not read it in time.

Charlotte, Vanparison 6th November 2024

Thank you for sharing your feedback and your kind comments. We’re sorry that delivery confirmation and guidance wasn’t convenient for you. We do note all feedback of this sort and act when this is sufficient in number. For your reassurance, we have trialled different send times and have optimised accordingly. We do appreciate the current format may not suit everyone and are sorry this has caused problems in your case – you have my assurance that we will continue to review this as we do all aspects of our customer journey to ensure it is as effective as possible for as many as possible. We hope you continue to love your new ID.7 and we hope to welcome you again in the future. Best wishes, Charlotte


Trusted Customer - 22nd October 2024 - Order for NISSAN ARIYA ELECTRIC HATCHBACK 225kW Advance 87kWh 22kWCh 5dr e-4ORCE Auto [Sky]

Best experience

Every form of contact was friendly and experienced. Every question or query answered promptly

Lauren, Vanparison 23rd October 2024

Thank you so much for taking the time to leave these kind words, myself and Ben are thrilled with this review! I'm so glad you've had a good experience with us at Carparison. Wishing you all the best with your new vehicle - many thanks, Lauren.


Trusted Customer - 22nd October 2024 - Order for NISSAN ARIYA ELECTRIC HATCHBACK 225kW Advance 87kWh 22kWCh 5dr e-4ORCE Auto [Sky]

Great service from start to finish

I found every person I dealt with extremely helpful and efficient.

Jasmine, Vanparison 29th October 2024

Thank you so much for your kind review. It was a pleasure to assist you and if we can help with anything in the future, please do get in touch and we'll be happy to help! Kind Regards, Jasmine


Trusted Customer - 21st October 2024 - Order for NISSAN QASHQAI HATCHBACK 1.5 E-Power N-Connecta [Glass Roof] 5dr Auto

Excellent customer service

Friendly helpful service, competitive prices, I was kept informed at all stages of process. Car delivered on time

Courtney, Vanparison 23rd October 2024

Hi Martin, thank you for your lovely feedback. We're glad you enjoyed the service and felt we communicated well. We hope that the car is treating you well! All the best, Courtney


Trusted Customer - 21st October 2024 - Order for VOLVO XC40 ELECTRIC ESTATE 175kW Recharge Core 69kWh 5dr Auto

Great service pre delivery but lacking afterwards.

Were pro active and kept me informed at each stage,answered my questions

Charlotte, Vanparison 6th November 2024

Thank you for sharing your feedback and for your four stars. I’m so pleased you felt looked after but are sorry this felt lacking after delivery. We are reviewing the potential for a post-delivery call in response to recent requests like this one. To help inform what this may look like, I invite you to send your thoughts on what you would have found valuable to [email protected] and we will review it with interest. Thank you again for your feedback and we’re wishing you many happy miles in your new Volvo XC40. Best wishes, Charlotte


Trusted Customer - 21st October 2024 - Order for HYUNDAI KONA ELECTRIC HATCHBACK 160kW N Line S 65kWh 5dr Auto

Great and professional service

Friendly, professional and on time

Jasmine, Vanparison 29th October 2024

Hi Helen, Thank you so much for the 5* review! We’re so glad you enjoyed the experience with us. We hope the vehicle is treating you well! Kind Regards, Jasmine Davies


Trusted Customer - 19th October 2024 - Order for VOLKSWAGEN ID.7 HATCHBACK 210kW Match Pro 77kWh 5dr Auto

Great price and complete professionalism to go with it

Having grown used to charges being tacked onto the end of things, it was really, really nice to find someone whose charges were declared up front, and who cost me LESS than I was expecting to pay. I found them both friendly and professional, they found a better deal on the car I wanted than anyone else (with a reputable lease company) and the whole process perfectly.

Lauren, Vanparison 21st October 2024

Thank you so much for taking the time to leave such a lovely review, we wholeheartedly believe that honesty is the best policy so I'm thrilled to hear that this has been reflected in your order. I hope the car is treating you well, however if you need anything in the future, please do let me know and I'll be happy to help. All the best, Lauren.