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4.8/5
Independent Feedback based on 1595 verified reviews.
Great all round
Carparison were great all round. Good communication, simple and streamlined workflow and an excellent price. My first leasing experience and was amazed how straightforward it was. Would highly recommend.
Thank you for taking the time to leave such a lovely review, we really do appreciate it and it goes a long way. I hope your car is treating you well! If you need anything in the future, please do let us know. All the best, Lauren.
Happy first time leasing.
Kept me informed throughout, helpful guidance online and over phone.
Hi Ian - thank you for your kind words, we're thrilled we were able to assist with getting your car to you. If you need anything in the future, please do let us know. Best wishes, Lauren.
Polite friendly and professional staff. Best prices and excellent service.
Polite, friendly and informative staff. Returned calls promptly. Able to find my details immediately. Real pleasure to deal with, thank you.
Hi Neil, thank you for your kind words. Providing excellent customer service is at the heart of our business, and I’m so pleased that you found this to be the case. Wishing you many happy miles in your new car! All the best, Courtney
Really simple process. The team kept me updated throughout. Great service.
I had a great experience from initial enquiries to delivery of my new car. The team kept it really simple and explained everything at each step of the process. Delivery was super quick too.
This is such a great review to come in to on a Friday morning - thank you for taking the time to write it! We're so glad that we were able to assist with your new vehicle, and we hope you're enjoying it. If you need anything in the future, please do let us know. Have a lovely weekend - best wishes, Lauren.
Every person I had contact with by phone or email were very helpful
Thank you for taking the time to share your feedback, we really do appreciate it. Enjoy your new car! All the best, Courtney
Fab service, start to finish
Contact was easy, documentation straight forward
Thank you so much for your kind review. It was a pleasure to assist you and if we can help with anything in the future, please do get in touch and we'll be happy to help! Kind Regards, Courtney
Great experience throughout . Affordable , competitive , stressless .
Prompt , professional , a perfect experience . Always felt at ease with the whole process . Transparent . Staff very helpful . Unlike a dealership scenario , having to be ever watchful , fending off the commission fueled antics of staff in depth . Always aware have I possible missed something , to my great disadvantage again ! Many thanks
Thank you for taking the time to leave this lovely review - I'm so glad you had a good experience with us. We take pride in our honesty around disclosing our commission to customers and have consistently done so for 4 years now, so it's great to hear that that honesty is reflected well. I hope you're enjoying your new car, and happy driving! Best wishes, Lauren.
Impressed with the lease process
They provided a well run process from start to finish. When I had queries, I had helpful timely replies by email and on the phone.
Hi Philip, thank you for your lovely feedback. We're glad you enjoyed the service and felt we communicated well. We hope that the car is treating you well! All the best, Courtney
very good
very good throughout. everything was straight forward and hassle free. once a date was set the car turned up on agreed date. would use again. the car was spotless when it arrived and had over 80% charge which was a bonus. the only reason for 4* is that on carwow it showed that our vehicle was in stock. unfortunately once everything was agreed we were then informed that it the dealer was waiting for delivery of the vehicle which then took weeks.
Thank you so much for taking the time to leave your review – we’re so pleased to have been able to help and really value you sharing your positive experience. I am pleased to see that we were able to deliver your car on 29/10/24 having received your completed order on 30/09/24, which is just a day out of the four-week estimate we’re usually only able to offer for stock cars. You did make us aware that you needed your car urgently and we thank you for bearing with us while we got it to you. Now we’re all wishing you many happy miles in your new Polestar 2! Best wishes, Charlotte
Great service
Excellent service, car was delivered quickly and direct to my home address. Communication has been excellent. Thank you.
Thank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. Best Wishes, Courtney
The service was quick and easy. I received adequate information, and everything was completed on time. Good Team
Thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! Best wishes, Jasmine
Change to EV- VW ID& Tourer
I saw a deal on leasing.com for a VW ID7. The deal was very competitve. I made contact with Carparison by telephone on 7th October 24 and from the outset the process could not have been easier. I confirmed that the price was correct and that cars were still available. I still had choice of colour although my first choice had gone. The ID7 was one of a batch of pre registered cars. I was signed up and driving the car on 29th October 24. I am very happy and based on my experience would definitely use Carparison again
We’re so pleased that everything went smoothly for you! Thank you for taking the time to share your feedback and we wish you the very best with your new car. Best wishes, Jasmine
Very good and efficient service
Very easy process, kept informed throughout and the lease rates were very good
We’re so pleased that everything went smoothly for you! Thank you for taking the time to share your feedback and we wish you the very best with your new car. All the best, Courtney
A very good and easy service kept me informed. Nice people to deal with.
Thank you for leaving this great 5* review, we're so glad you had a good experience with us. Happy driving! Best wishes, Lauren.
Simply excellent customer service and approach all the way through from the sales process with Andy and Ben to Jasmine’s support from when we’d agreed the lease to receiving the car.
Thank you for your kind words. Providing excellent customer service is at the heart of our business, and I’m so pleased that you found this to be the case. Wishing you many happy miles in your new car! Best wishes, Jasmine
Seamless and professional
Excellent from start to finish - great communications and little wrinkles ironed out with barely any comment. Excellent.
Good Morning Lee - thank you for taking the time to leave such a lovely review, we're so thrilled you had a good experience with us. I'm glad your car is now with you and I hope it's treating you well! If you need anything further, please do let us know. Many thanks, Lauren.
Superb deal and service
Fantastic deal with no hassle throughout the ordering and delivery of my vehicle
Thank you for taking the time to share your feedback, we really do appreciate it. Enjoy your new car! Best wishes, Jasmine
Efficient service
Very efficient service and helpful staff
Thank you so much for this glowing review. We are really glad you are pleased with our service, and wish you all the best! Best wishes, Jasmine
Smooth Leasing Experience
Decent communication although would be nice to receive a follow-up call post delivery. People I dealt with were friendly and helpful. Process was easy and my in-stock vehicle was delivered in about a month, which was plenty time to arrange collection of my old car. The car arrived in good condition and delivery was on the back of a car transporter so the car arrived with surprisingly low miles on it (I had expected driven delivery).
Hi David - thank you so much for taking the time to leave this excellent review, I'm so glad you had a good experience with us. We appreciate the feedback regarding the follow-up call post delivery, and I will pass this on. It's also good to hear the dealer were able to assist with a free of charge transported delivery, which assisted with what sounds like a great handover experience! Thank you, again, for your kind words; they're very much appreciated. If you need anything in the future, please do let us know. Best wishes, Lauren.
Easy to do business with.
The whole process was very easy. The correspondence was timely and clear.
Thank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. Kind Regards, Jasmine