We're making a quick pit stop this Easter. View updated hours.
Search
Reviews
4.8/5
Independent Feedback based on 1595 verified reviews.
Great service
Great service, friendly staff keeping me up to date throughout the process.
Hi both - thank you for taking the time to leave this lovely review, I'm so glad you had a positive experience with us at Carparison. I hope the car is treating you well! If we can do anything to help in the future, please do let us know. Many thanks, Lauren.
Recommended- very good customer service
Helpful and very good communication
Thank you for leaving your feedback, it means a lot to us. It was a pleasure to assist you and if we can help with anything in the future, please do get in touch and we'll be happy to help! All the best, Lauren.
Highly recommend
Hadn’t heard of this company before stumbling upon the website by accident. By far the cheapest leasing deals from at least 6 other large websites I found. I took delivery of my car last Monday, just 3 weeks after first submitting the application. Would definitely recommend and use again, comms were great throughout and the form filling was all digital.
Thank you for taking the time to leave this review Edward, I'm so glad to hear you had a positive experience with us! Ensuring our customers have a positive experience with us is at the core of our business, so it's incredibly gratifying to hear that you have found this to be the case. We wish you all the best! Many thanks, Lauren.
Brilliant personal service, couldn't have been anymore helpful and made everything very simple to follow. Good comms and everything very smooth.
Hi Brendan - thank you for leaving such a lovely review, we really do appreciate you taking the time to write it. I hope the new car is treating you well, however if you need anything further from us, please do let us know. Best wishes, Lauren.
Fantastic from start to finish. Highly recommend 😀
Thank you for taking the time to share your feedback, we really do appreciate it. I'm so glad we were able to successfully get your vehicle to you! I hope the new car is treating you well, however if you need anything further from us, please do get in touch. Best wishes, Lauren.
Excellent pricing and very good communication. Delivery on time.
Excellent pricing and very good communication. Delivery on time.
fast, efficient, good value, good mix of comms methods without being over bearing :-)
Thank you for this lovely review, Matthew. We really appreciate it and are so glad we could help. We do always want to improve. So if there is anything we could do to have bumped this up to a full five stars, we'd really love to know. If so, please send your thoughts through to us at [email protected] and we'll review it accordingly! But we're wishing you many happy miles in your new ORA and send our thanks again for your kind words. Best wishes, Sarah
Great service from start to finish
I was impressed from the initial call to placing an order and clearly a lot of thought has gone into the customer journey and communication.
We’re so pleased that everything went smoothly for you! Thank you for taking the time to share your feedback and we wish you the very best with your new car. Best wishes, Jasmine
I was always aware of were I was during the leasing process.
Clear and informative knowledge from start to finish.
Thank you for leaving your feedback, it means a lot to us. We are so happy that you are happy, and we hope to work with you again in future. Best wishes, Jasmine
Great from start to finish
Great service from start to finish . Quick response times and great deal
Hi Chris, thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! Best wishes, Courtney
Although the car was delayed Carparison kept me informed and updated me
I would recommend
Thank you for your feedback. Once again, we're sorry for the delay but so glad it all came through in the end. We hope you enjoy the car! Best wishes, Jasmine
Great way to get a new car
Excellent service, this was my first time using a leasing company to get a new car, the process was very easy to follow and the car was delivered on time straight to my house.
Thank you for providing your feedback. We are thrilled that your first leasing experience went as smoothly as could be and we really hope you enjoy your new car! Best wishes, Jasmine
Amazing customer service!
The whole experience was simple and efficient from start to finish. I would highly recommend to anyone wanting to lease a car to use Carparison.
Thank you for your recommendation. We are thrilled you enjoyed your experience with us and we really hope you continue to enjoy your new car. Best wishes, Jasmine
Great deal and great communication. Very efficient with documentation
Great deal and great communication
Thank you so much for your kind review. It was a pleasure to assist you and if we can help with anything in the future, please do get in touch and we'll be happy to help! Best wishes, Jasmine
Great service and a hassle free process
Carparison offer a straightforward, no hassle service linking you to your desired vehicle. There were no hiccups along the way and either Ben or Lauren were on hand to answer any questions. Documentation was clear and helpful and the necessary forms easy to complete. Overall, a relaxed and transparent process to obtain a new car.
Thank you for leaving such a lovely review, our team works really hard to ensure the process is smooth for customers, so we're thrilled to hear that this has been reflected. Myself and Ben are chuffed with your kind words and we really appreciate you taking the time to write this. If you need anything in the future, please do get in touch. Best wishes, Lauren.
Best experience I’ve had buying a car, and I’ve bought a lot!
Admirable - a great deal followed up with great service, clear communications and nice people.
Good morning Eric, thank you for your kind words. Providing excellent customer service is at the heart of our business, and I’m so pleased that you found this to be the case. Wishing you many happy miles in your new car! All the best, Courtney
Excellent service and price
My third lease car. Service was excellent overall and prices were significantly cheaper for my particular model (vw id7)
Thank you for your feedback, I'm so glad we were able to assist with a continued positive lease experience. I hope the new car is treating you well! Best wishes, Lauren.
Honestly, I've been pretty impressed with the level of service & support required from Carparison. The price of the car was also unbeatable. So, overall, great combination!
Good Morning, we’re so pleased that everything went smoothly for you! Thank you for taking the time to share your feedback and we wish you the very best with your new car. All the best, Courtney
Great deal, great people
Friendly and easy to deal with, offering a fantastic lease deal and maintenance package that couldn’t be beaten
Thank you so much for the 5* review! We’re so glad you enjoyed the experience with us and we look forward to helping you in the future! Best wishes, Jasmine
Poor customer service.
Changed lender, but didn’t point out details of downgraded deal ( almost double excess mileage charge etch.. Car was delivered with 30 miles range remaining. Fault on car meant I couldn’t charge it! Very stressful situation. Carparison were no help and didn’t want to know. In fact still have not contacted me back.
Thank you for sending through your feedback. I am incredibly sorry that you feel so discontent with the service provided as I can see how hard the team worked on your behalf. We were forced to change funder due to an original decline, which actually did involve an absorption of costs on our part to keep the monthly cost down. The excess mileage you signed for on your order form is as per your live contract, and while this figure is funder-dependent and therefore may have changed during the sales process, this was not purposefully withheld from you. We are also careful to communicate prior to delivery that your new car can only arrive with enough fuel/charge to reach a charging station – this was sent to the email address we have on file for you but we’re sorry if this came as a surprise. It is completely understandable that a vehicle fault would be concerning. I can see that we arranged for the supplying dealership to call you with guidance as well as booking in with your local dealership to diagnose the fault. As far as we are aware, they couldn’t replicate the problem. But if you do still need our assistance here we would be happy to help, so please do get back in touch on [email protected]. Once again, I am very sorry that you feel our service fell short as we want nothing but completely happy customers. But I am content that our team did their best by you in the circumstances. Best wishes, Charlotte