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Reviews

4.8/5

Independent Feedback based on 1595 verified reviews.

Feefo Platinum Service
Trusted Customer - 30th September 2024 - Order for VOLVO XC40 ELECTRIC ESTATE 175kW Recharge Core 69kWh 5dr Auto

Easy and straight forward

Such a great, easy service. Clear website, straight talking sales representative. They knew their product well. From first call to delivery in less than 3 weeks. This is a no hassles way to drive in the most cost effective way.

Lauren, Vanparison 10th October 2024

Thank you for taking the time to leave this lovely review, we're so happy that we were able to help in sourcing your vehicle so quickly for you. We hope to speak to you again in the future, however if you have any questions in the meantime, please do get in touch and myself or Sam will be happy to help. Enjoy your new car! Best wishes, Lauren.


Trusted Customer - 30th September 2024 - Order for VOLKSWAGEN ID.7 TOURER 210kW Match Pro 77kWh 5dr Auto

Very good service, great price for the vehicle compared to elsewhere

Jasmine, Vanparison 9th October 2024

Thanks very much for the lovely feedback. We're delighted that we helped find you the right car for the right price and we hope you're enjoying it! Best wishes, Jasmine


Trusted Customer - 28th September 2024 - Order for VOLKSWAGEN ID.7 TOURER 210kW Match Pro 77kWh 5dr Auto

Excellent service

Excellent service. Kept me updated throughout the process. Customer services reps were excellent, especially Lauren and Emma. Highly recommended. Thanks

Lauren, Vanparison 10th October 2024

Thank you for your kind words, myself and Emma are thrilled with this review and are so glad you had a positive experience with us! If you need anything in the future, please do get in touch and we'll be happy to help. Best wishes, Lauren.


Trusted Customer - 27th September 2024 - Order for VOLKSWAGEN ID.7 TOURER 210kW Match Pro 77kWh 5dr Auto

Simple and easy

Simple, clear and easy to use service. Once you’ve got your quote sorted you have one single point of contact, and they keep a record of all of your conversations so you’re not going over the same stuff time and again.

Jasmine, Vanparison 9th October 2024

Thank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. Best wishes, Jasmine


Trusted Customer - 27th September 2024 - Order for NISSAN QASHQAI HATCHBACK 1.3 DiG-T MH 158 Tekna 5dr Xtronic

Try first

Efficient and easy to deal with

Lauren, Vanparison 10th October 2024

Hi Martyn - thank you for your lovely feedback. We are thrilled that your leasing experience went as smoothly as could be and we really hope you're enjoying your new car! Best wishes, Lauren.


Trusted Customer - 27th September 2024 - Order for VOLKSWAGEN ID.7 TOURER 210kW Match Pro 77kWh 5dr Auto

Great service, Start to Finish!

I would defiantly buy from them again. Great communication from start to finish. Everything went smoothly, very professional.

Jasmine, Vanparison 9th October 2024

We’re so pleased that everything went smoothly for you! Thank you for taking the time to share your feedback and we wish you the very best with your new car. Best wishes, Jasmine


Trusted Customer - 27th September 2024 - Order for VOLKSWAGEN ID.7 TOURER 210kW Match Pro 77kWh 5dr Auto

Services related to car leasing are unimaginably prompt and fast than I expected. Very satisfied

Courtney, Vanparison 10th October 2024

Thank you for your lovely feedback. We're glad you enjoyed the service and felt we communicated well. We hope that the car is treating you well! Kind Regards, Courtney


Trusted Customer - 27th September 2024 - Order for VOLKSWAGEN ID.7 TOURER 210kW Match Pro 77kWh 5dr Auto

Excellent service

Lauren, Vanparison 10th October 2024

Hi Warren - thank you for your kind words, it's very much appreciated. I hope you're enjoying your new car! If you need anything from us in the future, please do let us know. Best wishes, Lauren.


Trusted Customer - 26th September 2024 - Order for VOLKSWAGEN ID.7 TOURER 210kW Match Pro 77kWh 5dr Auto

Would recommend

Easy to deal with, all questions answered, open about commission etc and they kept me posted from day 1 until the car was delivered (within a few weeks)

Jasmine, Vanparison 9th October 2024

Thank you for leaving your feedback, it means a lot to us. We are so happy that you are happy, and we hope to work with you again in future. Best wishes, Jasmine


Trusted Customer - 26th September 2024 - Order for VOLKSWAGEN ID.7 TOURER 210kW Match Pro 77kWh 5dr Auto

Brilliant service

Perfect and seamless. I've already recommeded you to friends and family.

Jasmine, Vanparison 9th October 2024

Thank you for your recommendation, Mark. We are thrilled you enjoyed your experience with us and we really hope you continue to enjoy your new car. Best wishes, Jasmine


Trusted Customer - 26th September 2024 - Order for CITROEN E-C4 ELECTRIC HATCHBACK 100kW E-series 50kWh 5dr Auto

Excellent Communicated

Great communication from start to finish. The only disappointment was on delivery day when our car, scheduled to be delivered at 6:30pm(Already late into the day) was pushed back to 9:30pm. Not the fault of Carparison but definitely took the shine off receiving our new car

Charlotte, Vanparison 27th September 2024

Thank you so much for your lovely review, Sean. And for giving us the full five stars despite delivery being later than we’d like – it means a lot. There is normally a small delay in us receiving the delivery paperwork. But when we have this, we will understand the cause of the delay. Although unavoidable delays do happen due to road conditions, this doesn’t prevent it being inconvenient or frustrating and we’re sorry this was the case for you. We do hope you love your new car and we’re always here if you need us. Best wishes, Charlotte.


Trusted Customer - 26th September 2024 - Order for GWM ORA ORA 03 HATCHBACK 126kW Pro+ 63kWh 5dr Auto

Quite a few issues

I ordered the first car and waited for a delivery date only to find out that others who Had ordered their cars After me had received their vehicles and I still didn’t have a delivery date so we cancelled that order and we ordered another car pretends it had to be delivered quickly again left waiting with no delivery date until I challenged Car would arrive only To be told the car was not available. On the third attempt, everything went well

Charlotte, Vanparison 27th September 2024

Thank you for sharing your feedback and we’re so sorry that your experience was less than perfect. I have reviewed your full timeline and can see the issues we had with car availability and then a failed PDI. So, we really appreciate you bearing with us, and I want to reassure you about how hard our team worked behind the scenes in these unlikely circumstances. Including (and rightly) significantly reducing our income in the car in a gesture to recognise the issues caused. Others may have received their car first if the car we ordered for them didn’t experience issues – cars are ordered chronologically in someone’s name but they progress from there based on the status of the car. We are unable to get the order to the point of delivery and then order the car due to funder requirements, but this does mean some receive their car earlier than those who ordered before them. We are very sorry that your experience wasn’t the seamless one we aim for, but we hope your ongoing journey is a far better one. And we’re here if you need us. Best wishes, Charlotte


Trusted Customer - 26th September 2024 - Order for VOLVO XC40 ELECTRIC ESTATE 175kW Recharge Plus 69kWh 5dr Auto

Search ,select and deliver!

Sourced the vehicle I was looking for at the right price, attentive to requirements and a prompt delivery.

Jasmine, Vanparison 9th October 2024

Thank you for your kind words. Providing excellent customer service is at the heart of our business, and I’m so pleased that you found this to be the case. Wishing you many happy miles in your new car! Best wishes, Jasmine


Trusted Customer - 26th September 2024 - Order for VOLVO XC40 ELECTRIC ESTATE 300kW Recharge Twin Plus 82kWh 5dr AWD Auto

The car was delivered slightly earlier than they quoted. My brother had to wait 2 months with his lease supplier

Jasmine, Vanparison 9th October 2024

Thank you very much for your review. We are so pleased that we were able to get your car to you in your required timeframe. Happy driving! Best regards, Jasmine


Trusted Customer - 25th September 2024 - Order for VOLKSWAGEN ID.7 TOURER 210kW Match Pro 77kWh 5dr Auto

Great Team

great web site great staff team who guided me through from initial enquiry todelivery

Lauren, Vanparison 10th October 2024

Hi Martin - thank you for leaving this lovely review, we're thrilled that you were impressed with our service. We work hard to focus on the customers experience, so it's gratifying to hear this work pays off! If you need anything in the future, please do get in touch and we'll be happy to help. All the best, Lauren.


Trusted Customer - 25th September 2024 - Order for VOLVO XC40 ELECTRIC ESTATE 175kW Recharge Core 69kWh 5dr Auto

Good communication.

Lauren, Vanparison 10th October 2024

Thank you for leaving this 5* review, I'm glad you felt we communicated well. Happy driving! Best wishes, Lauren.


Trusted Customer - 25th September 2024 - Order for VOLKSWAGEN ID.7 TOURER 210kW Match Pro 77kWh 5dr Auto

For an old fogie like me they were always there to answer the telephone

Always there to answer questions particularly for first time users. Friendly and very tolerant of non IT guys.

Jasmine, Vanparison 9th October 2024

Thank you so much for the 5* review! We’re so glad you enjoyed the experience with us. Happy driving! Best wishes, Jasmine


Trusted Customer - 24th September 2024 - Order for VOLKSWAGEN ID.7 TOURER 210kW Match Pro 77kWh 5dr Auto

Efficent ,prompt and hassle free

No hassle from placing order to getting delivery , kept fully informed throughout and all questions promptly answered. Would not hesitate to use them again . Jasmine was exceptional

Jasmine, Vanparison 9th October 2024

Thank you so much for your kind review. It was a pleasure to assist you and if we can help with anything in the future, please do get in touch and we'll be happy to help! Best wishes, Jasmine


Trusted Customer - 24th September 2024 - Order for VOLKSWAGEN ID.7 TOURER 210kW Match Pro 77kWh 5dr Auto

Would Recommend

Made contact with Carparison Leasing on the 27th August to enquire about Leasing a car, which would have been my first ever lease. Spoke with Sam over the period of a week and agreed on car. Placed order on a stock VW ID7 Tourer, it arrived on the 23rd September. Made a number of calls to Carparison over a number of weeks who at every stage were very helpful and polite, a dedicated manager was appointed Jasmine who was also very helpful. So far so good, would recommend Carparison.

Jasmine, Vanparison 9th October 2024

Good afternoon Stephen, thank you so much for your kind review. Myself and Sam are delighted to read your feedback and we're so pleased that you're enjoying your new vehicle. Best wishes, Jasmine


Trusted Customer - 22nd September 2024 - Order for VOLKSWAGEN ID.7 TOURER 210kW Match Pro 77kWh 5dr Auto

Smooth from start to delivery

Tom and Steve kept me in the loop from my initial enquiry, the order was easy to complete and the updates on delivery etc made the whole process very smooth.

Jasmine, Vanparison 9th October 2024

Thank you so much for your kind review, Mark! Tom and Steve will be delighted to hear your feedback. Thank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. Best wishes, Jasmine