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4.8/5
Independent Feedback based on 1601 verified reviews.
Excellent fast and professional
Excellent professional service. Fast, efficient and helpful at all stages.
Good afternoon! Thank you for your wonderful review and 5 star rating, we really do appreciate it! We are so pleased that we could assist you with your lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
Great Team and Service.
A great team, who not only answered my questions, they also transacted and delivered the car within 4 days of singing.
Good afternoon! Thank you for your feedback and 5 star rating, we really do appreciate it! We are so pleased that we were able to assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
perfect
great service start to finish easy and quick, brilliant
Good afternoon! Thank you for your wonderful feedback and 5 star rating, we really do appreciate it! We are so pleased that we were able to assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
Unbelievable A+++ service and sales experience!
Highly recommended! as a company we reached out to many leasing companies for our fleet of cars and vans and was not satisfied at all then came along Carparison what was a whole new level. Andy and his team listened to what we needed and they delivered multiple leases for different needs with no issues at all!
Good morning! What wonderful feedback! Thank you so much. I know Andy and the team will be really happy with your kind words. We are so pleased that we could assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia
Very helpful above and beyond expectations.
Really great service.
Good morning! Thank you for your feedback and 5 star rating, we really do appreciate it! We are so pleased that we could assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
Excellent service
Excellent service. Quick and efficient
Good morning! Thank you for your feedback and 5 star rating, we really do appreciate it! We are so pleased that we could assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia
Prompt, friendly and efficient service.
Quick and helpful service. Promptly dealt with any issues that came up and able to deliver the car very quickly.
Good morning! Thank you for your wonderful feedback and 5 star rating, we really do appreciate it! We are so pleased that we could assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia
Easy to deal with, friendly and responsive to communication
Good afternoon Michael! Thank you so much for providing your 4* review. We would love to understand what more we could have done to achieve a 5* as this will really help us improve our service and customer journey. If you are happy to provide any further detail, please send this to us at [email protected] and our Customer Experience team will review any additional comments accordingly. With best wishes, Sonia
Hi Michael, thank you for your additional comments which has been received and read with interest. The decision to increase the stars from 4 to 5 is entirely at your discretion but it is really good to hear that you didn't encounter any problems during your journey with us. If you did decide to increase your rating, we would be absolutely delighted. With best wishes, Sonia
Excellent service, above and beyond from start to finish. Highly recommend.
Constant communication, fantastic service to arrange a temporary vehicle when mine was delayed (no fault of Carparison). Follow ups, updates and stress-free.
Good afternoon Simon! Thank you for your fantastic feedback and 5 star review, we really do appreciate it and we are so pleased that we were able to assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
We did not get any thing to help us with the car at all.
We did not get any information on how to proceed with all the details regarding the usage of the car.
Made the process simple,easy to understand and as always on hand to help with any problems
Good afternoon Robert! Thank you for your feedback and the 5 star rating, we really do appreciate it. We are so pleased that we could assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
Top quality customer service
Excellent customer service. Very quick to respond to all correspondence and extremely helpful.
Good morning! Thank you for your very kind review and 5 stars, we really do appreciate it and we are so pleased that we were able to assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
Fast efficient delivery at competitive price
Absolutely I would recommend - good price and timely availability. Communicated week throughout
Good morning Robert! Thank you for your feedback and 5 star rating, we really do appreciate it. We are so pleased that we could get you the best price and delivery within a very timely manner. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
Outstanding service, clear communications and very helpful at all times.
Fantastic service throughout the process. The team are very responsive, give clear expectations as to timelines, and helpful along the way. Once the paperwork was completed delivery happened within 48h.
Good morning! Thank you for your amazing feedback and 5 star rating. The team are really chuffed with your kind words, and we are so pleased that we were able to assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
Great service which exceeded expectations.
Carparison were polite, prompt and professional. Their documentation and explanations were clear and succinct.
Good afternoon! Thank you for your fantastic feedback and 5 star rating, we really do appreciate it! We are so pleased that we could assist you with your lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
Highly Recommend!
Sam was excellent throughout our entire Carparison journey! We wouldn't hesitate to recommend him or the company to anyone looking for a business lease vehicle. The whole process was fast and easy. When waiting on a decision from the leasing company just before the weekend Sam rang to tell us there was no news so we weren't waiting around (which was much appreciated!) He also gave us the details of his colleague who was taking over the process as he was going on holiday - We couldn't have been kept more in the loop! Excellent customer service from all departments at all times. The delivery driver was friendly, kept us informed of his arrival time and allowed us as much time as we needed to do our checks on the vehicle when it arrived. He answered all our questions and was lovely! The vehicle arrived in perfect condition and just as we ordered!
Good morning! Thank you so much for this amazing feedback! Sam and our logistics team are very grateful for your kind words and we are delighted to have been able to assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
Great options and customer service
Great options and communication throughout
Good morning Andrew! Thank you for the feedback and 5 star rating, we really do appreciate it! We are so pleased that we could assist you with your lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
Generally good.
Good morning! Thank you so much for providing your 4* review. We would love to understand what more we could have done to achieve a 5* as this will really help us improve our service and customer journey. If you are happy to provide any further detail, please send this to us at [email protected] and our Customer Experience team will review any additional comments accordingly. With best wishes, Sonia
The best deals. Great Communicators. Highly recommended
I couldn't rate Carparison highly enough. From my initial enquiry, I was treated with great communication, regular updates, and ultimately, they sorted out an exceptional value car ahead of deadline. I can not rate Emma and her team highly enough as their staff go above and beyond to help.
Good morning Gareth! Thank you so much for your very kind review and 5 star rating! We really do appreciate it and I know Emma is very thrilled with the review :) From all of us here, we wish you many happy and safe travels. With best wishes, Sonia
Great, but could have been smoother.
Excellent service from some of the staff - Yasmin was a star throughout the process. However, the process was held up a little as I had to chase for the finance application to be sent and also for my information to be sent to Tesla to enable the app.
Good morning! Thank you for your feedback and 4 star rating. I am sorry to hear that things did not run as smoothly as we would have liked. I have reviewed your file and can see that there were a few delays with obtaining the finance documents from the finance company and also the Tesla app switch over. Unfortunately, both of these issues are out of our control but would still like to apologise for the inconvenience caused.