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4.8/5
Independent Feedback based on 1600 verified reviews.
A breath of fresh air - highly recommended
At every step of the process they have been first rate. In a market of cowboys and shiny-suited sales persons, they are a breath of fresh air. Highly recommended.
Good morning! Thank you for your wonderful feedback and 5 star rating, we really do appreciate it! We are so pleased that we were able to assist you with your new lease deal and that you would highly recommend us! From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
Couldn't ask for more
Excellent communication through the entire process, friendly and knowledgeable team. Great systems making the documentation easy to process.
Good morning! Thank you for your wonderful feedback and 5 star rating, we really do appreciate it! We are so pleased that we were able to assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
Very easy to work with, very response and helpful.
Good morning Paul! Thank you for your feedback and 5 star rating, we really do appreciate it! We are so pleased that we were able to assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
Excellent customer service from start to finish.
From start to finish, each member of the team gave great customer service.
Good afternoon! Thank you so much for your feedback and 5 star review, we really do appreciate it! We are delighted to have been able to assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
Amazing team!
Amazing service and customer care from Cian and Lauren! Can not thank them enough for making the whole process so quick and simple considering it was my first leasing experience! Lauren was amazing with regards to answering all my questions and replying so quickly! LOVE my new car and can not recommend carparison enough!
Good afternoon! Thank you so much for your amazing feedback and 5 star rating! Cian and Lauren are very grateful for your kind words and we are delighted to have been able to assist you with your first ever lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
Lovely customer care.
Good afternoon! Thank you so much for providing your 4* review. We would love to understand what more we could have done to achieve a 5* as this will really help us improve our service and customer journey. If you are happy to provide any further detail, please send this to us at [email protected] and our Customer Experience team will review any additional comments accordingly. With best wishes, Sonia.
Outstanding servive
I dealt with Lauren and Ben and they were very helpful. I couldn’t recommend then enough!
Good afternoon Isabelle! Thank you for your feedback and the 5 stars, we really do appreciate it! Lauren and Ben are so pleased that they were able to assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
Exceptional service. Perfect communication from start to finish.
Good afternoon Adham! Thank you for your feedback and the 5 stars, we really do appreciate it! We are so pleased that we were able to assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
Not easily impressed but ...
Pleasant and extremely efficient. From enquiry to delivery was 5 working days for a car supposed to be on long delivery.
Good afternoon! Thank you for your feedback and the 5 stars, we really do appreciate it! We are so pleased that we were able to assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
Ben & Lauren went above and beyond
Good afternoon! Thank you so much for your feedback and 5 star review, we really do appreciate it! Ben and Lauren are so pleased that they were able to assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
Excellent and clear cut advice provided. Got approval in an hour and also had all follow up documentation provided without any hassle. The surprising thing is car was delivered the next day....
Good morning! Thank you for your feedback and the 5 star rating, we really do appreciate it! We are so pleased we were able to provide you with a super quick turnaround for your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
Good afternoon, It is my understanding that the app has now been set up and should be fully accessible. if you are still experiencing problems, please contact our administration team: [email protected] Please accept our apologies for the delay in sorting this problem out for you and thank you for your continued patience. With best wishes, Sonia.
Very helpful
They have been very helpful and answered all my questions informed me of delays
Good morning! Thank you for your feedback and 5 star rating, we really do appreciate it! We are so pleased that we were able to assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
Efficient process but poor end result
In terms of initial contact to getting vehicle this was absolutely fantastic, very efficient and professional. However, on delivery of vehicle the undercarriage and wheel arches were caked in mud that had clearly been there for sometime so vehicle hadn't been washed and there was a clearly visible chip on drivers door so again I question the pre-delivery, attention to detail process. That said once reported the team , namely Vicki and Ben were onto it.
Good morning, thank you for your feedback. I am sorry to hear about your delivery, we were not aware that the car was also dirty on arrival. However, I have been able to establish and pleased to learn that our logistics team are assisting you and that arrangements are already in place to have the vehicle repaired. If we can be of any assistance, please do let us know. With best wishes, Sonia
Fantastic service! Will use again
Outstanding service from start to finish. Super good communication, incredibly helpful and went over and above to make this an easy experience. Highly recommended
Good morning! Thank you for your wonderful feedback and 5 star rating, we really do appreciate it! We are so pleased that we were able to assist you with your new lease deal and we will look forward to welcoming you back at a future date. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
Would recommend
From start to finish great service; keen pricing, clear requests, immediate answers, good explanations and advice, quick delivery of the new car to my door, and fast resolution of a tiny problem.
Good morning! Thank you for your feedback and 5 star rating, we really do appreciate it! We are so pleased that we were able to assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
Good support from a team working hard to deliver
A generally good and attentive service. The car took such a long time that there were a few handovers between team members - one did not work and caused an issue. Overall very happy at their updates and pushing to actually get the car delivered.
Good morning Keith, thank you for your feedback and 4 star rating. I can only apologise that the handover between staff members didn’t go as smoothly as we would have liked, we will most definitely look to improve this. I would also like to thank you for your continued patience whilst waiting on your car being delivered. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
Overall Carparison were very good to deal with. Everyone was friendly and helpful and responded quickly to queries
Good morning! Thank you for your feedback, we really do appreciate it. We are so pleased that we were able to assist you with your new car lease. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
An easy experiance
All was very good
Good morning! Thank you for your feedback and 5 star rating, we really do appreciate it! We are so pleased that we were able to assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
Good client communication. My car was delayed but they contacted me regularly with updates.
Good morning Emma! Thank you for your feedback and 5 star rating, we really do appreciate it! We are so pleased that we were able to assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
Great service
Even though the car delivery was delayed due to the shortage of chips, I was given regular updates from Louise Bowden of Carparison. The process was well explained and easy to follow. I would definitely recommend Carparison.
Good afternoon! Thank you for your review and 5 star rating, we really do appreciate it! We are so pleased that we could assist you with your lease deal and would like to thank you for your continued patience whilst waiting for the car to arrive. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.