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4.8/5
Independent Feedback based on 1597 verified reviews.
Generally a good service, I was guided through the process along the way. I didn't end up with the car I originally ordered, but I'm assuming that was circumstances outside their control.
GREAT SERVICE!!
Good afternoon - thank you for taking the time to share your feedback, we really do appreciate it. Enjoy your new car! All the best, Lauren.
Great service
Excellent apart from delivery hiccup
Hi, thank you for leaving your feedback and I'm glad you felt our service is worthy of 5 stars! I'm sorry you faced issues with delivery however it's great to hear we were able to help get this resolved. If you need anything in the future, please do get in touch. All the best, Lauren.
excellent service
excellent service from start, easy to deal with
Hi Andrew, thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! All the best, Courtney
Great service!
Really helpful, very competitive rates and a simple process. 10/10 for customer service and responsiveness whenever I had any queries.
Thank you for taking the time to leave this excellent 5* review - we're thrilled we were able to assist you with your order. We hope that the car is treating you well! Best wishes, Lauren.
Few essential communications, no too many emails or phone calls just the essential. Signing documentation was easy and quick, the full process was a 5 stars experience. I will use them again in the future.
Hi Vito, thank you so much for leaving such a lovely review - our marketing team and systems manager work really hard to ensure the process is smooth for our customers, so they're thrilled to know that their hard work has worked! I'm so glad you've had a good experience with us and we will be more than happy to assist you in the future. All the best, Lauren.
Very good slightly complicated case Simon went out of his way to make the experience happen thanks Simon
Hi Matt, thank you so much for your kind review. Simon is thrilled he was able to assist. If we can help with anything in the future, please do get in touch and we'll be happy to help! All the best, Lauren.
Experience was fast and easy. All my question were answered, friendly customer service throughout. Fast response to emails, I recommend using comparison.
Thank you so much for this glowing review. We are really glad you are pleased with our service, and wish you all the best! Best Wishes, Courtney
A first class car leasing service
Smooth process, great deal on the car I wanted and customer service that felt like they cared.
Hi Neil, thank you so much for your kind review. It was a pleasure to assist you and if we can help with anything in the future, please do get in touch and we'll be happy to help! All the best, Courtney
Excellent communication, friendly staff and quick delivery
Good Afternoon - thank you for your lovely feedback. We're glad you enjoyed the service and felt we communicated well. We hope that the car is treating you well! Best Wishes, Courtney
Highly recommend
Really recommend using vanparison for leasing a new van. Couldn't have been more friendly and helpful! Big thank you to Andy and Jasmine in particular.
Thank you so much for your kind review, Andy and Jasmine will be thrilled to hear your feedback! Wishing you many happy miles in your new car!
First class service
The team were brilliant from start to finish, particularly Clare who kept us up to date with options all the way. The car we had chosen had a 21 week wait and she suggested one that we liked and was with us in 2 weeks. Just wow!! Took out maintenance pack too after the order and it was no problem and added on for us
Thank you so much for taking the time to leave such an excellent review, kind words such as yours really do go a long way! I'm so glad we were able to assist you with this order and the team are thrilled that we made a good impression. If you need anything in the future, please do get in touch. All the best, Lauren.
Quick, attentive, easy to follow - excellent service
Service from Anthony and Courtney was excellent - quick, responsive, easy to follow and always around to answer any questions. Everything from start to finish went without any drama and the car arrived exactly as described when they said it would. Perfect! Thank you.
Very efficient and easy to deal with
I used Lease Loco to find the best price for a Tesla Model 3 and Carparison was easily the best price for a leasing deal. The process was straight forward and was dealt with very efficiently from order to delivery!
Hi Jason, thank you so much for your review - we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! Best wishes, Lauren.
Excellent
Excellent communication all the way through. Lauren is fantastic.
Hi Andy, thank you so much for leaving such a lovely review, it really does mean a lot. It was a pleasure to assist you and if we can help with anything in the future, please do get in touch and we'll be happy to help! Best wishes, Lauren.
Professional Service and Great Customer Care
I have been leasing car for many years. This is the first time I come across this company for renewal of my car. I am happy with the quotation and everything went smoothly with great support by the Customer Service Team. 10 out of 10.
Hi Hok - thanks very much for the lovely feedback. We're delighted that we helped find you the right car and that your experience with us was so positive. We hope you're enjoying it! All the best, Lauren.
Excellent communication
Excellent, clear and concise communication, making the whole process a hassle free experience
Thank you for your kind words. We aim to make the process as hassle-free as possible, so we are thrilled that you found this to be the case. Wishing you many happy miles in your new car!
So far I've been very impressed. Hugely better than our dealings with previous Leasing companies!!
Hi Tim - thank you so much for your feedback. It is certainly our aim to be the best, so we are thrilled your experience matched up to that! We hope that the car is treating you well! All the best, Lauren.
Excellent service
Fast efficient friendly and accommodating
Hi Mark, thank you so much for the 5* review! We’re so glad you enjoyed the experience with us. If you need anything from us at all, please get in touch. Best wishes, Lauren.
Great customer focus and service
Staff kept in touch regularly and were super helpful. They held a good deal for me and were great when the car delivery was delayed
Thank you for taking the time to share your feedback, we really do appreciate it. I'm sorry that delivery was delayed, however I'm glad this was resolved swiftly for you. Best wishes, Lauren.